WorkForce Planner - WFP

Operational readiness starts with knowing who and what you have.

Personnel scheduling and resource management for organisations where every role counts.

In defence and security organisations, having the right personnel with the right competencies available at the right time is not just an efficiency goal — it is an operational requirement. WorkForce Planner replaces fragmented scheduling, manual processes and disconnected systems with a single integrated platform.

Used by 58+ organisations across Denmark, WorkForce Planner delivers real-time visibility over personnel, competencies and capacity — and automates the administrative burden so people can focus on operational work.

What WorkForce Planner delivers
• Real-time personnel overview: capacity, competencies, availability and location across your entire organisation
• Automated scheduling: when availability changes due to absence or urgent reassignment, the system automatically reallocates and notifies
• Competency matching: AI-assisted matching of the right person to the right task based on skills and availability
• Self-service: personnel can view schedules, confirm availability and update status via app or web portal
• Communication: automatic notifications via SMS, email and digital post; all communication is logged
• Full audit trail: documented activation, response times and assignments; compliance-ready reporting
• Open integrations: built on open APIs; connects to existing HR, case management and calendar systems

In production: results that matter
• Familieretshuset: Digitised one of the organisation's most critical administrative processes. Scheduling accuracy and documentation compliance improved significantly.
• A&Til A-Kasse: 23% productivity increase without a single new hire, through automated scheduling and self-service.
• Færdselsstyrelsen: Building a new comprehensive digital platform for nationwide operational scheduling.

Why it matters for defence and security organisations

Defence organisations face specific scheduling challenges: personnel with specialised competencies, rotating availability, rapid reassignment requirements and the need for documented, auditable decisions. WorkForce Planner is built precisely for environments where the cost of a scheduling error is high — and where administrative overhead directly reduces operational capacity.

For organisations managing complex personnel across multiple units, locations or functions, WorkForce Planner provides the overview and automation that manual systems cannot.

Conscription and military service selection (Forsvarets Dag) is one concrete example. Processing large volumes of conscripts through medical assessments, aptitude tests, interviews and placement decisions on a defined timeline — across multiple locations, assessors and competency profiles — is exactly the type of high-volume, time-sensitive scheduling challenge WorkForce Planner is designed for. It handles capacity planning, slot allocation, automated communication to conscripts, staff scheduling and documentation in a single flow, replacing the manual coordination that typically drives this process.